Included in Scale and above

A CRM that ships connected.

Pipelines, contacts, sequences, inbound email, calls, quotations, and AI scoring — all native, all sharing the same record graph. No bolt-on integrations and no dirty exports.

Capabilities

Everything a sales team actually opens every day.

The list below is what is shipping in production today — no vaporware, no roadmap promises. Each capability is exercised by the same data your team uses elsewhere in Workestra.

Pipelines that forecast revenue

Weighted-probability open deals, funnel velocity by stage, and stale-opportunity surfacing. Drag-and-drop kanban, list, and board views all read the same source of truth.

Contacts and companies that stay clean

Server-side merge with audit history, advisory locking to prevent duplicate-merge races, and field-level enrichment from inbound emails, calls, and meetings.

Lead scoring you can actually tune

Tunable weight matrix per workspace — recency, source, engagement, fit. Scores recompute on every signal so reps see who is hot without rebuilding a spreadsheet.

Inbound email routes into the pipeline

Replies attach to the right deal automatically. New senders create a contact draft, scored and ready for review — no tab-switching, no manual logging.

Sequences that loop in deals, not just contacts

Multi-step email + task + call sequences, branched on opens, replies, and stage changes. Drives the same calendar your reps already live in.

Saved views and filter sets per team

Persistent view definitions shared across the workspace. Stage × owner × source × territory filters pinned on the sidebar — no rebuilding the same query at 9am every Monday.

Deal → Project → Quotation in one click

Convert a closed-won deal into a project, then a project milestone into an invoice. The same contact, the same line items, no re-keying.

Custom fields, types, and pipelines

Add as many pipelines as you sell into. Custom fields with type-checked values (date, currency, picklist, formula) — pipeline-aware so each one only shows what fits.

Activities, calls, and meeting notes

Log calls inline, capture meeting transcripts, and let the AI summarize the next-best-action. Every interaction tracks back to a contact, deal, and revenue moment.

Analytics built in, not bolted on

Pipeline velocity, win rate by source, leaderboard, conversion-by-stage cohorts, and revenue forecast — live, filterable, sharable. No data warehouse required.

AI Copilot with full CRM context

Ask the AI to draft a follow-up using the last three emails, score a new lead, find similar closed-won deals, or generate a quote — it sees the whole record graph.

Cmd+K to anything, instantly

Hybrid HNSW vector + tsvector + trigram search across contacts, deals, companies, emails, notes, and quotations. Open any record in two keystrokes.

Built into the suite

Your CRM is wired into the modules around it.

Workestra ships as one platform with a single record graph. Here is what that means for the way deals move.

Inbound email

Replies route to deals automatically. New senders create scored contact drafts. The router learns from your past triage.

Quotations

Build a quote from any deal in one click. The line items, contact, terms, and currency carry over. Send for e-signature inside the same workspace.

Projects

Closed-won becomes a project with the same contact, owner, and budget pre-filled. Status flows back into the deal record.

Voice + calls

Twilio-backed calling with auto-logged transcripts attached to the contact. Call dispositions update deal stage on the right outcome.

Analytics

Every pipeline metric is queryable in the Analytics module without an export. Drill from the dashboard tile straight into the deal list.

AI tools

59 AI tools spanning create, update, draft, score, summarize, and search — exposed to the AI Copilot and over MCP.

vs HubSpot

What you stop paying for.

HubSpot is fine — until you cross the seat threshold and the marketing-hub upsell kicks in. Workestra includes the substance without the SKU farm.

HubSpot

  • PricingSales Hub Pro starts at $90/seat. Marketing Hub adds $800+/mo for the same workflow features.
  • Email reply routingLogged emails attach to a contact. Routing to the active deal is a paid integration.
  • QuotationsQuotes is a Sales-Hub-Enterprise tier feature. PDF only, no e-signature in the same record.
  • AI CopilotChatSpot is generic. It does not see your pipeline, deals, emails, or quotations.
  • Project handoffClosed-won is the end of the line. Hand-offs to delivery require a separate PM tool.

Workestra CRM

  • PricingIncluded in your Workestra plan. No per-feature gating, no seat-cliff jumps.
  • Email reply routingReplies attach to the active deal automatically. Inbound parsing works out of the box.
  • QuotationsQuotes ship native, line items pre-filled from the deal, e-signature inside the same workspace.
  • AI CopilotCopilot reads the full record graph — deal, contact, emails, calls, quotes — and writes back through 59 typed tools.
  • Project handoffConvert a deal into a project in one click. The contact, owner, budget, and line items carry over.
At a glance

The numbers behind the module.

12+
entity types in Cmd+K
59
AI tools available
4
LLM providers supported
1
record graph, zero syncs
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Move your pipeline in a weekend.

Import contacts and deals from a CSV or HubSpot, map fields, and your reps are working the same Monday. No implementation engagement required.

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